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How JaBistro is protecting everyone's health

a close up of a logo

At JaBistro, the safety of our guests and staff has always been our top priority. With our new #expectmorecare❤️ campaign, we’re even more focussed on protecting the health of our guests, employees, and community. Not only have we put a heavy focus on contactless options like takeout and delivery, but we've also introduced new dine-in practices (for our rooftop patio) like sanitation stations and digital menus and even hired a Hygiene Ambassador. 

We look forward to seeing you on our rooftop patio.  

Indoor and outdoor dining

As of Nov. 23, 2020, our restaurant is currently closed for indoor dining as per government regulations. 

As of Mar. 20, 2021, our restaurant has re-opened for outdoor dining as well as takeout and delivery.

We hope to be able to serve you inside our restaurant again soon. 

Social Distancing

a chair sitting in front of a building

To help our guests adjust to our new restaurant layouts and respect social distancing guidelines, we have placed coloured floor markers to guide dine-in and takeout guests, as well as delivery drivers.

a close up of a signa close up of a sign

Sanitation Stations

a book sitting on top of a wooden table

Our restaurant now has Sanitation Stations, where guests can use complimentary hand sanitizer and read our informative booklet on how we’re protecting everyone’s health.

Health Declaration Form

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Upon arrival, guests are asked to sign a Health Declaration Form with their name and contact info. Guests will only be contacted if it is found that there was a risk to their health during their visit (i.e. a confirmed case of COVID-19 was within the restaurant.)  

Digital Menu

a hand holding a book

As a contactless option, guests can easily view our digital menu on their phone by scanning a QR code posted in the restaurant.

Disposable Cutlery

Disposable cutlery is always available upon request for all guests.

Staff Health Screening Checks

a person holding a cell phone

We want to ensure all our staff members remain healthy and strong. 

When employees arrive at our restaurants, they are asked by management whether they have any symptoms of illness, and whether they have come into contact with anyone ill or presenting signs of illness. Next, they receive a touch-free, non-invasive temperature reading to ensure that they are well enough to come to work and not putting anyone else at risk. 

Staff members who answer “yes” to any of these questions or have temperature readings above 100°F (38°C) will be asked to return home.  

Personal Protection Equipment (PPE)

a person holding a glass of wine

To protect the health and safety of everyone who enters our restaurants, our staff is wearing personal protective equipment (PPE), including face masks. We will continue to wear them for you, for us and for the community.  

Hygiene Ambassador

We’ve welcomed a new role to our team as part of our #expectmorecare❤️ campaign. Our new Hygiene Ambassador is in charge of protecting the safety and well-being of our employees and guests by maintaining the cleanliness of our restaurants, managing the flow of everyone who enters, seating guests at designated tables, ensuring social distancing and answering any questions regarding health and safety standards and protocols.  

Online Ordering

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To provide even more contactless options for our guests, we’ve implemented a new online ordering system on our website. We hope this easy-to-use platform helps our guests feel more comfortable when picking up takeout at our restaurants. Simply go to our website to order takeout online right now. 

There’s no need to call us—unless you’d like to say hello!

Curbside Pick Up

We want to make picking up your food as easy, comfortable and safe as possible. With curbside pick-up, guests can wait outside the restaurant or inside their guests, and our staff will bring their order right to them. For curbside pick-up, all you have to do is: 

  1. Call us to order 

  1. Provide us with the details of your car, including make, model and license plate number 

  1. Call us and confirm your car details when you arrive  

  1. We’ll come outside to meet you with your order and our Point of Sale terminal for payment!